Privacy Policy

This Privacy Policy explains how Tuwas.ch ('we', 'us', or 'the platform') processes your personal data when you use our website or services. Protecting your data is our top priority. We act in full compliance with the Swiss Federal Data Protection Act (FADP).

1. Controller

Tuwas.ch
Operated by: [Your company information]
info@tuwas.ch
www.tuwas.ch

2. Collection and Processing of Personal Data

We only collect and process personal data that is necessary to operate our platform and provide our services. This includes in particular:

  • Registration data: name, email address, phone number, password
  • Profile information: company name, address, service descriptions, ratings, profile images
  • Communication data: messages between clients and providers
  • Usage data: IP address, browser information, access time, cookies
  • Payment information: if you use paid services

Data is either provided directly by you or automatically collected when you visit our website.

3. Purpose of Data Processing

Your data is used exclusively to:

  • operate and improve the Tuwas.ch platform,
  • enable communication and matching between clients and providers,
  • ensure secure transactions and communication,
  • manage user accounts and handle support inquiries,
  • comply with legal obligations.

We do not use your data for unauthorized purposes and do not share it with third parties unless required by law or with your explicit consent.

4. Disclosure to Third Parties

Your data is only shared in the following cases:

  • with technical service providers (e.g., hosting, support, payment services),
  • if you explicitly request it (e.g., by contacting providers),
  • where required by law, or
  • where necessary to protect our rights.

All partners are contractually obligated to comply with Swiss data protection requirements.

5. Data Storage and Security

We store your personal data only as long as necessary for the respective purpose. After statutory retention periods expire, your data will be securely deleted or anonymized.

We use state-of-the-art security measures to protect your data from loss, misuse, unauthorized access, or disclosure. This includes encrypted connections (SSL/TLS), access restrictions, and regular security audits.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us analyze anonymous statistics and optimize content.

You can disable cookies in your browser at any time. However, this may limit certain website functionalities.

7. User Rights

Under the Swiss Federal Data Protection Act (FADP), you have the following rights:

  • Right of access: You can request information about the personal data we store.
  • Right to rectification: You can request correction of inaccurate or incomplete data.
  • Right to deletion: You can request deletion of your data unless legal obligations require retention.
  • Right to object: You can object to the processing of your data for specific purposes.

To exercise these rights, please contact us at: info@tuwas.ch

8. Data Transfer Abroad

If we transfer personal data to other countries, we do so only to states with an adequate level of data protection in accordance with Swiss law or based on contractual safeguards ensuring equivalent protection.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect legal or technical developments. The current version is always available on www.tuwas.ch.

10. Contact

For questions, concerns, or data protection requests, please contact:

Data Protection Officer - Tuwas.ch
info@tuwas.ch
www.tuwas.ch
Tuwas.ch is committed to protecting your privacy and handling your data with the highest care. Transparency, security, and trust are at the core of everything we do.